Legal scope for accounts and local access
Our Legal position covers the account details you submit, the checks used before account access, wallet references shown during a transaction, and the rules for requesting a correction. We may ask you to confirm your phone before access is completed, because the account record must match
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the person using it. Payment references can include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, but a payment label does not change your account obligations. Eligibility depends on local law, and access is available only where local law permits. If a rule is
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unclear, use the policy contact route beside the cashier path and include your account identifier without sending a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.